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Privacy Policy

1. Introduction

Welcome to synaptome.co.uk ("we", "our", "us"). We are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable laws.

2. What Information We Collect

We may collect and process the following types of personal data:

  • Name and contact details (e.g., email address)

  • IP address and device information

  • Usage data (e.g., pages visited, time spent on site)

  • Any other information you voluntarily provide via forms or communications

3. How We Use Your Information

We use your data to:

  • Provide and maintain our services

  • Improve user experience

  • Respond to inquiries and provide customer support

  • Send updates, newsletters, or promotional materials (if you opt-in)

  • Comply with legal obligations

4. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate interests

5. Data Sharing and Transfers

We may share your data with trusted third-party service providers to help us operate our website and deliver services. These include:

  • Wix.com Ltd. – Our website is hosted on the Wix platform, which may store and process your data outside the UK, including in Israel and the United States.

  • Google LLC – We use Google services such as Google Analytics and Google Workspace, which may involve data transfers outside the UK.

  • Microsoft LLC - We use Microsoft for cloud storage of business related information, which may involve data transfers outside the UK.

Where data is transferred outside the UK, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the UK Information Commissioner’s Office (ICO).

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can manage your cookie preferences through your browser settings. 

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to or restrict processing

  • Withdraw consent at any time

  • Lodge a complaint with the ICO

9. Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, disclosure, or loss.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

Email: info@synaptome.co.uk

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